PLEASE READ THOROUGHLY
RATES & BOOKINGS: Your reservation is considered to be “booked” once your credit card is charged. You are agreeing at the time of booking the reservation to our Reservation Policy.
A 2 night minimum stay is required on all reservations. Rates and unit descriptions are subject to change without notice. A cleaning and reservation fee is applied to all reservations at the time of booking. Occupancy tax of 10% (county) or 12% is required to be collected on all properties for total rent and fees, per the state of California. Properties that require above average cleaning at the time of check-out will have the additional fee deducted from the security deposit.
Mt. Shasta Vacation Rentals (MSVR) reserves the right to cancel any reservations or substitute rental homes due to circumstances beyond our control. Should the home confirmed by the guest become unavailable for any reason whatsoever, MSVR will inform guest prior to check-in whenever possible. Every attempt will be made to relocate guest to a comparable home, unless guest requests a refund. Guest will be responsible to pay excess rental amount on a substitute home in the event that the rate exceeds the original reservation amount.
Guest agree not to have more than the maximum people allowed staying in the home unless prior authorization has been made, No other guest, visitors, or persons are permitted with owner or management approval. Authorized guest and all others may be required to leave the premises or be removed.
CAUTION: You are traveling to snow country! It is imperative that you bring tire chains, a snow shovel and flashlight in case of an emergency when traveling. MSVR attempts to have each home plowed and shoveled out in the event of a storm, but it is not always possible. Be extremely cautious in snow or icy conditions. Neither Mt. Shasta Vacation Rentals, nor the owner of your vacation rental will be responsible for injuries to you or your guests. There will be no refunds for inclement weather, power outages, and difficult access, including road closures, no snow removal or evacuations.
UNIT POLICIES: Our units are smoke and pet free unless otherwise stated. Smoking outside is permitted. If you smoke or have pets in the home you will automatically forfeit your $500.00 security deposit.
Every effort is made to assure accurate descriptions of the properties. MSVR is not responsible for errors in printing, changes made by Owners or matters out of MSVR control, e.g. noise, construction, weather, etc. Complaints regarding accommodations must be submitted in writing to MSVR prior to check-out for consideration by the Owner. Substitutions and refunds will not be made upon arrival for any reason except required by law.
Check-in time is 3:00pm and Check-out time is 11:00 am sharp. Prompt check-out is essential to allow time for our housekeeping staff to prepare the home for the next guest.
Early check in and late check outs can be approved and might have applicable fees.
PAYMENT & DEPOSITS: A Rental Deposit is due upon making a reservation and is payable by credit card or check. No reservation can be confirmed until receipt of the deposit. If you have provided credit card information, we will charge your card so there will be no need to mail a check. Balance of rent is due 14 days prior to arrival either by credit card on file or by check. Final payments are processed automatically 14 days prior to arrival. Please refer to each individual property for the applicable occupancy tax and cleaning fee. If any amount due is not received by applicable Payment Due date, Owner or owners representative may either terminate this agreement and refund to Occupant all payments except the reservation fee, or impose a late charge of $75.00
*Guest give authorized to charge to credit card on file in the event of upon termination of occupancy, may be used as reasonably necessary to repair damage, excluding ordinary wear and tear, caused by occupant or occupant’s guest, clean the premises and replace or return personal property or appurtenances. You will be responsible for non-local phone calls, damage, theft, extra cleaning, furniture moving, and lost keys.
CANCELLATIONS: For all Holidays, cancellations made within 21 days of arrival date require full forfeiture of rental amount. All non-holiday cancellations made prior to 14 days of arrival require a $75.00 non-refundable fee. At other times, cancellations made within 14 days of arrival date require full forfeiture of Rental amount. All notices of cancellations must be received in writing for the Guest’s protection. If the home is re-rented, Guest’s rent paid (less the cancellation fee) will be returned upon receipt of rent from the new guest. There are no refunds due to natural or man-made disaster, storms, snow blockage of driveway, road closures, loss of telephone/electrical service or any other event beyond Mt. Shasta Vacation Rental’s control.
HOLDING OVER: Occupant agrees there shall be no holding over or late departure without prior approval. Any unauthorized Premises holding over by Occupant shall be subject to a charge of 1 and 1/2 times the daily prorated rent plus any additional damages incurred including, but not limited to, the cost of alternative housing for guests displaced by Occupant’s holding over. Late check-outs will be charged 50% of the Holdover Rate
NO PETS: Pets are not allowed unless prior authorization has been made. Guest will sign a pet addendum and agree to a $40.00 pet fee per pet. If an unauthorized pet is on the premises; occupant will be responsible for all damage caused by the pet. Occupant, authorized guest, pet(s) and all others may be required to immediately leave the premises, or be removed from it, occupant is in breach of this agreement and forfeits its right to return of any security deposit made.
CONDITION OF PREMISES: Occupant shall, on arrival, examine the Premises, all furniture, furnishings, appliances, fixtures and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Occupant the right to cancel this Agreement or receive a refund of any payments made.
RULES; REGULATIONS; NO COMMERCIAL USE: Occupant agrees to comply with any and all rules and regulations that are at any time posted on the Premises or delivered to Occupant. Occupant shall not, and shall ensure that guests and licensees of Occupant shall not: disturb, annoy, endanger, or interfere with other occupants of the building in which Premises is located or its neighbors; use the Premises for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband; violate any law or ordinance; or commit waste or nuisance on or about the Premises.
MAINTENANCE: Occupant shall properly use, operate and safeguard the Premises including, if applicable, any landscaping, furniture, furnishings, appliances and all mechanical, electrical, gas and plumbing fixtures, and keep them clean and sanitary. Occupant shall immediately notify Owner or Owner’s Representative of any problem, malfunction or damage. Occupant shall pay for all repairs or replacements caused by Occupant, guests and licensees of Occupant, excluding ordinary wear and tear. Occupant shall pay for all damage to the Premises as a result of failure to report a problem, malfunction or damage in a timely manner. Occupant shall pay for repair of drain blockages or stoppages, unless caused by defective plumbing parts or tree roots invading sewer lines.
ALTERATIONS: Occupant shall not make any alterations in or about the Premises including, but not limited to, moving furniture, painting, wallpapering, adding or changing locks, installing antenna or satellite dish(es), placing signs, displays or exhibits, or using screws, fastening devices, large nails or adhesive materials.
ENTRY: Owner and Owner’s representatives and agents have the right to enter the Premises, at any time for the purpose of making necessary or agreed repairs, alterations, improvements for maintenance or to supply necessary or agreed services; to verify that Occupant has complied with the terms of this Agreement; or in case of emergency.
UNAVAILABILITY: If for any reason beyond the control of Owner or Owner’s Representative, the Premises is unavailable, Owner or Owner’s Representative may substitute a comparable unit or cancel this Agreement and refund in full to Occupant all payments made.
OCCUPANT’S OBLIGATIONS UPON TERMINATION OF OCCUPANCY: Upon termination of occupancy, Occupant shall: give Owner all copies of all keys or opening devices to the Premises, including any common areas; vacate the Premises and surrender it to Owner empty of all persons; vacate any/all parking and/or storage space; and deliver the Premises to Owner in the same condition less ordinary wear and tear as received upon arrival.
PERSONAL PROPERTY AND INJURY: Owner Insurance: Occupant’s or guests’ personal property, including vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner does not insure against personal injury to Occupant, guests or licensees due to any reason other than the condition of the Premises. BOccupant Insurance: Owner recommends that Occupant carry or obtain insurance to protect Occupant, guests and licensees and their personal property from any loss or damage. C. Indemnity and Hold Harmless: Occupant agrees to indemnify, defend and hold harmless Owner and Owner’s Representative from all claims, disputes, litigation, judgments, costs and attorney fees resulting from loss, damage or injury to Occupant, Occupant’s guests or licensees or their personal property.
MEDIATION: Occupant agrees to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved.
MEGAN’S LAW DATABASE DISCLOSURE: Notice: Pursuant to Section 290.46 of the Penal Code, information about specified registered sex offenders is made available to the public via an Internet Web site maintained by the Department of Justice at www.meganslaw.ca.gov. Depending on an offender's criminal history, this information will include either the address at which the offender resides or the community of residence and ZIP Code in which he or she resides. (Neither Landlord nor Brokers, if any, are required to check this website. If Tenant wants further information, Tenant should obtain information directly from this website.)